Answers
Who operates BananaBanana?
Short answer
BananaBanana is operated by Rari LTD, registered at 11 Leo Kiacheli St, Tbilisi, Tbilisi 0108, Georgia. It is an independent company, not a Google product or partner, and it sells metered access to Google's image, video and speech models. The same details appear in the terms of service, the privacy policy and the site footer, and support runs through one inbox that answers billing questions within three business days.
- Legal entity
- Rari LTD
- Identification code
- 428888937
- Registered address
- 11 Leo Kiacheli St, Tbilisi, Tbilisi 0108, Georgia
- Governing law
- Georgian law, disputes heard in Georgia
- Servers
- Germany (European Union)
- Billing model
- Prepaid balance, no subscription
- Support
- One email inbox, billing answered in 3 business days
Facts on this page were checked against the live platform on .
What kind of company is behind the service
Rari LTD, the company behind BananaBanana, is a small independent operator, not a division of a model provider and not part of anyone's partner programme. The product is narrow on purpose: you top up a balance, each generation deducts a fixed price, and nothing renews on a schedule. There is no sales team, no enterprise tier and no contract to negotiate before the first image.
Accounts, balances, generation history and generated files sit on servers in Germany. Everything the company promises in writing lives in three documents — the terms of service, the privacy policy and the content policy — and the about page names the same entity and address you see here.
What that means if you are about to pay
Your counterparty is named. The entity on the top-up is the entity the terms bind, at an address where legal notices can be served. That is the part most crypto-funded AI proxies leave blank.
The balance is refundable. You can ask for the unused part back at any time while the account is active — no deadline — and failed generations are returned to the balance automatically. Minimum top-ups start around a dollar, so there is no reason to park a large sum.
There is no SLA. A small operator without a service-level agreement is exactly what this is: outages are possible and nothing is paid out for them. What does not happen is being billed for a generation that did not finish.
How to check any of this yourself
The operator name and address are printed in the footer of every page, in section 1 of the terms, in section 1 of the privacy policy and in the structured data the site publishes about itself. If any of those disagree with each other, the discrepancy is a bug worth reporting — they are meant to be identical.
Support answers from the same domain as the service. Billing requests get a reply within three business days; media licensing and privacy requests take up to thirty days at the outside, and usually far less.
Where this is documented
More on this question
Is BananaBanana a Google service?
No. It is an independent operator using Google's models. Gemini, Veo and Google are trademarks of Google LLC, and the service is not affiliated with, sponsored by or endorsed by them.
Is there a phone number or a physical office to visit?
Support is email-only. The registered address is for legal notices, not walk-in visits.
What happens to my balance if the service shuts down?
Unspent balance is refundable on the same terms as always — that is why the refund of unused balance has no deadline attached to it.
Which law applies to the contract?
Georgian law, with disputes heard in Georgia. Consumers keep the mandatory protections of their own country of residence.
Questions next door
Is BananaBanana affiliated with Google?
No. Rari LTD, the company behind BananaBanana, is an independent company with no affiliation, sponsorship or endorsement from Google. It buys access to Google's production models — the Gemini image models, Veo 3.1, Gemini Omni Flash and Gemini Flash TTS — and sells generation on a prepaid balance. Gemini, Veo and Google are trademarks of Google LLC. You need no Google account, and your billing relationship is with Rari LTD alone.
Read the answerWhere do my prompts and uploaded images go?
Your prompt, any reference images or source video, and the generation parameters are sent to Google's models through the access channels we operate. Your email address, account id and balance stay with us — nothing identifying you travels with the request. Results come back to your private account and live there for 30 days before automatic deletion. Prompts and output are never used to train models.
Read the answerCan I get my unused balance refunded?
Yes. You can request a refund of the unused part of your balance at any time while the account is active — there is no deadline, and the balance itself never expires. We return what you topped up and have not spent, minus promotional bonus credits. Generations that fail or are blocked by the safety classifier are refunded to your balance automatically, with no request needed.
Read the answerTry it on your own prompt
New accounts start with $0.20 of balance — no card, nothing expires.